2021 brings changes to Medicare Advantage plans

Given the many changes in 2021, Medicare Advantage plans and their members will need to adjust. These changes are positive for members—for health plans, these changes can have a profound impact and will require the health plans to keep a close eye on cost-containment strategies.

Elderly man and woman looking at computer

As we carry on into 2021, several changes are taking place among Medicare Advantage health plans and their enrollees. Changes include rising numbers of eligible members, changes in End-Stage Renal Disease (ESRD) enrollment, and modifications to Part D coverage.

 

Enrollment and Medicare Advantage plan options

2021 will see the largest enrollment in Medicare Advantage health plans. The Centers for Medicare and Medicaid Services (CMS) expects that 42% of the eligible Medicare population, approximately 26 million people, will be enrolled in a Medicare Advantage plan. This represents a staggering increase of 44% in just four years.

As this number of eligible members grows, we expect that the demand for additional plan options will rise. To meet this need, there will be more than 4,800 plan options for enrollees, representing a 76.6% increase from four years ago.

Competition in the Medicare Advantage market has driven plans to create multiple products for health plan members, which will give members lots of options and plans. Despite the fact that the Medicare demographic rarely switches plans, we expect to see that change by historic numbers in 2021.

As members change plans, coordination of benefits becomes increasingly important to ensure that health plans update eligibility member information to ensure that they pay correctly for current members and avoid paying claims for members who have switched plans. Similarly, Medicare Secondary Payer (MSP) comes into play. When a member switches plans, the plan needs to send a notice of termination to CMS. If the plan fails to do so or if CMS does not update their eligibility file, the inaccurate MSP eligibility data will result in an 81% premium decrease for that member.

 

End-Stage Renal Disease

2021 will be the first year during which a person with End-Stage Renal Disease will be able to enroll directly into a Medicare Advantage plan. This is a great opportunity for members—Medicare Advantage plans have more experience managing high-risk members and typically have strong care coordination teams in place.

But this might create some challenges for health plans. As a result of the 21st Century Cures Act, we can expect to see as many as 600,000 members with ESRD to move from commercial plans to Medicare plans this year. Given that ESRD members account for a disproportionate amount of medical expenses, it’s critical for the plan to manage costs for these members.

As for premiums for these members, plans have little control over reimbursement levels set by CMS, typically $6,000 per month. Given the rising number of ESRD members, ensuring that CMS recognizes members as eligible for ESRD status will be more important than ever.

However, the process can be fraught with error. Typically, providers (often dialysis clinics) will send a form to CMS indicating eligibility for ESRD status. But if providers make a mistake on the form or neglect to submit it, the plan will lose out on premium dollars. While the monthly cost of one member is significant, a plan could miss out on hundreds of thousands of dollars for multiple members over time. Plans should have rigorous procedures in place to prevent coding errors and an equally rigorous process to look back every few months.

 

Part D Coverage

2021 will see an increase in patient-oriented policies and a reduction in healthcare expenses for those who need it most. Member premiums have fallen about 34% since 2017, and those members with diabetes will begin to see some relief from insulin costs. More than a third of all Medicare members have diabetes, representing an 18% increase since 2000. This year for the first time, seniors will have more than 1,600 Part D plans to choose from, all of which offer insulin at a maximum copay of just $35.

As we see an uptick in members switching plans, health plans will need to make a concerted effort to prevent paying Part D claims for members who have switched coverage. This requires a strong coordination of benefits process and should include updating member eligibility in the MARx system.

Given the many changes expected in 2021, Medicare Advantage plans and their members will need to adjust. For members, these are very positive changes and ultimately will result in increased savings. For health plans, these changes can have a profound impact and will require plans to keep a close eye on cost-containment strategies.

 

Learn more about how Claritev’s Revenue Integrity Services can help you restore and protect your premium dollars throughout 2021 and beyond.


 

Engaging insights.

New ideas, proven best practices, and fresh perspectives for the healthcare ecosystem.

  • Your team is great at building trust. I have had nothing but a positive and efficient experience.

    Manager

    Large Midwest health plan

  • These are really important things that we wouldn’t be able to do without a partner like Claritev because, again, we want to look at this stuff holistically across carriers. It would take me four times as long to go into every health plan and do this kind of analysis.

    Executive Vice President

    Large, regional consulting firm/insurance brokerage

  • They (Claritev) are continuously refining and developing the platform to meet my needs.

    A Major Healthcare Provider

  • The Technology Leadership Program has brought my department tremendous value. The well-structured program offers the talented hardworking associates options for their career paths, yet exposes them to high visibility initiatives. Every associate has brought a unique perspective and strong professional skills to the organization.

    Bobby Vincent

    Senior Information Technology Director

  • The Technology Leadership Program associates have a tremendous opportunity before them. To have three years to rotate through various departments within Information Technology before deciding which role/area suits them best.  Depending on their choice and interest, they become a unique blend of technologist, business expert and, eventually, corporate leader.

    Andrew George

    Senior Vice President, Information Technology

  • One of the great successes of the program has been our ability to identify and develop emerging leaders whom contribute in every facet of our business. It hasn’t been just about growing IT leaders, it’s about maturing business leaders for Claritev.

    Ed Ververs

    Senior Director, Telecom & Data Center Management

  • I had the privilege to mentor some of the Technology Leadership Program participants and was fortunate to absorb a member into my team, where he has helped tremendously with new automation techniques. Participants bring in fresh perspectives and extreme enthusiasm to IT here at Claritev. I’m looking forward to adding more.

    Vasu Raghunathan

    Senior Director of Data & Service Delivery

  • You have been a great partner from day one. You collaborate with us until we find a resolution. We look forward to a long-standing partnership.

    Payment Integrity and Performance Manager

  • The things we value most about our partnership with Claritev are not just the reliable, efficient delivery of savings through their MSP and ESRD services, but the fact that they are always willing to come to the table to discuss and collaborate on new and innovative solutions that nobody else in the industry has yet to try.

    Drew Satriano, VP of Payment Integrity

    Highmark, Inc.

  • In our experience, Claritev has been very responsive with great turnaround times and the findings they’ve presented to SIHO have been accurate and reasonable.

    Claims Department

    SIHO Insurance Services, Inc.

Pattern

Learn how Claritev delivers the objective, market-driven insight you need to make the most complex decisions.