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Health Leaders Respond to the No Surprises Act

Claritev’s recent survey indicates that healthcare payors and providers see the regulations in the No Surprises Act, which was enacted to help protect patients from balance billing, as a positive step toward protecting patients from experiencing unexpected costs.

White Paper NSA Survey Results


After a last-minute inclusion in the 2020 omnibus spending bill and a short onramp for preparation, the No Surprises Act (NSA) is now in effect in the United States.

Health leaders from payor and provider organizations at the Director level and above, who had strong familiarity with the NSA were surveyed to gain a better understanding of their views on the new NSA legislation, their readiness to comply, the challenges they are facing and thoughts about how the law would ultimately impact the industry and patients.

Survey Findings

Despite their favorable views on the No Surprises Act and the intent of the law, health leaders share concerns about implementation.

This white paper explores these challenges and identifies where payors and providers are feeling most optimistic, and where they see challenges ahead with the No Surprises Act.

See the Full Impact

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