NYT Articles – Our Response

Claritev is aware of the articles recently published by the New York Times and fundamentally disagrees with the depiction of our position in the industry and the services that we provide. Read our full statement here >

Multiplan
 

Claritev plays an incredibly vital role in the entire healthcare ecosystem – including providing value-add services to:

  • 1.4 million contracted providers
  • More than 100,000 employers and plan sponsors with 60 million plan members
  • Over 700 healthcare payors
 

Each of these stakeholders relies on Claritev’s services and tools to avoid costly negotiations and ensure stronger and more efficient relationships between providers and payors, while ensuring market-based and fair pricing for healthcare services.

In fact, long before the passage of the No Surprises Act, Claritev has been committed to lowering out-of-network costs, reducing out-of-pocket expenses and removing balance bills from the healthcare system.

Some recent media coverage has missed the fundamental economics of the healthcare system, in particular, out-of-network healthcare services pricing, and resultant claims processing and adjudication and the sources of balance bills in the out-of-network realm. Claritev does not create balance bills; rather we seek to eliminate or minimize balance bills on behalf of our clients and their members. In fact, the number of claims where we eliminated balance bills (10M+) is more than was handled under the entire NSA regulatory framework in 2023.

  • Claritev has provided network, negotiations, data analytics and other services for nearly 44 years that have improved price transparency, materially reduced or eliminated balance bills from providers given our widely accepted solutions and reduced the overall cost of care for all consumers of healthcare – payors, employers and patients.
  • In 2023 alone Claritev identified over $22B in savings for payors, employers and consumers in the healthcare industry.
 

Claritev is and always has been focused on bending the cost curve in healthcare with fairness, efficiency, and affordability for consumers.

 

 

Engaging insights.

New ideas, proven best practices, and fresh perspectives for the healthcare ecosystem.

  • Your team is great at building trust. I have had nothing but a positive and efficient experience.

    Manager

    Large Midwest health plan

  • These are really important things that we wouldn’t be able to do without a partner like Claritev because, again, we want to look at this stuff holistically across carriers. It would take me four times as long to go into every health plan and do this kind of analysis.

    Executive Vice President

    Large, regional consulting firm/insurance brokerage

  • They (Claritev) are continuously refining and developing the platform to meet my needs.

    A Major Healthcare Provider

  • The Technology Leadership Program has brought my department tremendous value. The well-structured program offers the talented hardworking associates options for their career paths, yet exposes them to high visibility initiatives. Every associate has brought a unique perspective and strong professional skills to the organization.

    Bobby Vincent

    Senior Information Technology Director

  • The Technology Leadership Program associates have a tremendous opportunity before them. To have three years to rotate through various departments within Information Technology before deciding which role/area suits them best.  Depending on their choice and interest, they become a unique blend of technologist, business expert and, eventually, corporate leader.

    Andrew George

    Senior Vice President, Information Technology

  • One of the great successes of the program has been our ability to identify and develop emerging leaders whom contribute in every facet of our business. It hasn’t been just about growing IT leaders, it’s about maturing business leaders for Claritev.

    Ed Ververs

    Senior Director, Telecom & Data Center Management

  • I had the privilege to mentor some of the Technology Leadership Program participants and was fortunate to absorb a member into my team, where he has helped tremendously with new automation techniques. Participants bring in fresh perspectives and extreme enthusiasm to IT here at Claritev. I’m looking forward to adding more.

    Vasu Raghunathan

    Senior Director of Data & Service Delivery

  • You have been a great partner from day one. You collaborate with us until we find a resolution. We look forward to a long-standing partnership.

    Payment Integrity and Performance Manager

  • The things we value most about our partnership with Claritev are not just the reliable, efficient delivery of savings through their MSP and ESRD services, but the fact that they are always willing to come to the table to discuss and collaborate on new and innovative solutions that nobody else in the industry has yet to try.

    Drew Satriano, VP of Payment Integrity

    Highmark, Inc.

  • In our experience, Claritev has been very responsive with great turnaround times and the findings they’ve presented to SIHO have been accurate and reasonable.

    Claims Department

    SIHO Insurance Services, Inc.

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